As a result of a multi-stage bidding process, the Fraunhofer-Gesellschaft in Munich renewed their retainer contract with our agency.
This multi-annual retainer contract includes the entire handling of the participant management in line with Fraunhofer’s events. It is a repeating success for us given that a retainer contract for events such as conferences, meetings and seminars already existed since 2009. After a Europe-wide invitation to bid, we are proud to have won again.
The handling of the participant management, which is of significance to Fraunhofer, is realized as a full-service solution through us. As soon as an event comes with more complex requirements, clients are struggling when using anonymous data management platforms. In this case an individual customer care is indispensable. The employees of Fraunhofer appreciate the collaboration with us because we provide them with a necessary planning reliability.
Our in-house and high capacity participant management system Konquadrat has a large share in this, due to the fact that it responds to individual customer requirements and allows for customized programming at any time.
Fraunhofer’s central departments conduct several events with 50 to 800 participants within Germany each year. The retainer contract enables all central departments and institutes of Fraunhofer to make use of the agency’s participant management service at preassigned conditions. We are happy that we could convince our client once more.